Privacy policy Cobaja goldsmith workshop
About our privacy policy
Cobaja goldsmith studio cares a lot about your privacy. We therefore only process data that we need for (the
improve our services and handle the information we have about you and your use of our services with care
collected. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Cobaja goldsmith studio.
The starting date for the validity of these conditions is 05/02/2021, with the publication of a new version the
validity of all previous versions. This privacy policy describes what information about you is collected by us, where it
data is used for and with whom and under what conditions this data may possibly be with third parties
shared. We also explain to you how we store your data and how we protect your data against misuse and
what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the
contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use
use and for whom the data can be viewed.
Web store software
WooCommerce
Our webshop has been developed with software from WooCommerce. Personal data that you provide for the benefit of our services
made available to us will be shared with this party. WooCommerce has access to your data to provide us (technical)
support, they will never use your data for any other purpose. WooCommerce is based on the
agreement that we have concluded with them requires that appropriate security measures be taken. This one
security measures consist of the application of SSL encryption and a strong password policy. WooCommerce makes
use of cookies to collect technical information regarding your use of the software, none
personal data collected and / or stored. WooCommerce reserves the right to transfer data collected within it
own concern to further improve the service.
WooCommerce
Our webshop has been developed with software from WooCommerce, we have chosen Feka ICT for our web hosting
B.V .. Personal data that you make available to us for the benefit of our services will be shared with this party.
Feka ICT B.V. has access to your data to provide us (technical) support, they will never receive your data
use it for a different purpose. Feka ICT B.V. is obliged on the basis of the agreement we have concluded with them to
take appropriate security measures. These security measures consist of the application of SSL encryption and a
strong password policy. Regular backups are made to prevent data loss.
WooCommerce
Our webshop is developed with software from WooCommerce, we host our webshop on a server at Feka ICT B.V. . We
have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much
possible. These security measures consist in any case of the application of SSL encryption and a strong one
password policy. Regular backups are made to prevent data loss.
Web hosting
Feka ICT B.V.
We purchase web hosting and e-mail services from Feka ICT B.V. Feka ICT B.V. processes and uses personal data on our behalf
your data not for your own purposes. However, this party can collect metadata about the use of the services. These are
no personal data. Feka ICT B.V.] has taken appropriate technical and organizational measures to prevent loss and
prevent unauthorized use of your personal data. Feka ICT B.V. is based on the confidentiality agreement
obligated.
E-mail and mailing lists
MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes
USE. You will see the “unsubscribe” link at the bottom of every e-mail that is sent automatically via our website. You will receive our
newsletter then no longer. Your personal data is stored securely by MailChimp. MailChimp uses
cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves it
right to use your data for the further improvement of the service and in this context information with
to share with third parties.
Mozille Thunderbird
We use the services of Mozille Thunderbird for our regular business e-mail traffic. This party has appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and our data as much as possible
appearance. Mozille Thunderbird has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors
MultiSafepay
We use the MultiSafepay platform to handle (part of) the payments in our webshop.
MultiSafepay processes your name, address and residence details and your payment details such as your bank account or
credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data
to protect. MultiSafepay reserves the right to use your data to further improve and enhance the service
share (anonymized) data with third parties in the context thereof. All the above mentioned guarantees with regard to the
protection of your personal data also applies to the parts of MultiSafepay’s services
for which they engage third parties. MultiSafepay does not store your data for longer than the legal deadlines
Allowed.
Reviews
WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are
required to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can send the review to you
link order. WebwinkelKeur also publishes your name on its own website. In some cases
WebwinkelKeur will contact you to provide an explanation of your review. In the event that we invite you to submit a
If you leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this data for the purpose of you
To invite to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures
to protect your personal data. WebwinkelKeur reserves the right to make the delivery of the
to engage third-party services, we have given permission to WebwinkelKeur for this. All mentioned above
safeguards with regard to the protection of your personal data also apply to the parts of the
services for which WebwinkelKeur engages third parties.
Shipping and logistics
MyParcel
If you place an order with us, it is our job to have your package delivered to you. We use the services of
Myparcel to carry out the deliveries. It is therefore necessary that we provide your name, address and residence details
Share MyParcel. MyParcel only uses this information for the purpose of executing the agreement. In the case that
MyParcel engages subcontractors, MyParcel also makes your data available to these parties.
Invoicing and accounting
E-accounting
We use the services of E-bookkeeping to keep track of our administration and accounting. We share your
name, address and residence details and details regarding your order. These data are used for the
administration of sales invoices. Your personal data will be sent and stored protected. E-accounting is up to
confidentiality is mandatory and will treat your data confidentially. E-bookkeeping does not use your personal data for
purposes other than those described above.
External sales channels
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. That is to say that the purpose of the processing is always
is directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you have data
shares with us and we use this information to contact you at a later time – other than at your request –
we ask you for explicit permission for this. Your data will not be shared with third parties, other than to accounting
and other administrative obligations. These third parties are all kept confidential on the basis of the
agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of providing our services
improve. This information (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
In some cases, Cobaja goldsmith studio can be held to share on the basis of a legal obligation
your data in connection with government tax or criminal investigations. In such a case we are forced to your
to share data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you are not
wish to use our services for longer. If you indicate this to us, we will also consider this as a
forget request. Based on applicable administrative obligations, we must issue invoices with your (personal) data
We will keep this data for as long as the applicable term runs. However, employees have none
more access to your client profile and documents that we have produced as a result of your order.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the
personal data processed by or on behalf of us. We explain below which rights these are and how you can exercise them
rights. In principle, to prevent misuse, we will only send copies and copies of your data to your bee
our already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post,
we will ask you to identify yourself. We keep records of completed requests, in the event of a
Forgetting request we administer anonymous data. You will receive all statements and copies of data in the
machine-readable data format that we use within our systems. You have the right to file a complaint at any time
with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you
can be viewed. You can submit a request to that effect to our contact person for privacy matters. You will receive within 30
days to respond to your request. If your request is granted, we will send you a copy of it to the e-mail address known to us
all data with an overview of the processors who have this data in their possession, stating the category
under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you
be adjusted. You can submit a request to that effect to our contact person for privacy matters. You will then receive
a response to your request within 30 days. If your request is granted, we will send you an e-mail address known to us
confirmation that the data has been modified.
Right to restriction of processing
You always have the right to process the data that we process or have related to your person or that can be traced back to you,
to limit. You can submit a request to that effect to our contact person for privacy matters. You will receive within 30
days to respond to your request. If your request is granted, we will send you an e-mail address known to us
confirmation that the data will no longer be processed until you elevator the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you
be carried out by another party. You can submit a request to that effect to our contact person for
privacy matters. You will receive a response to your request within 30 days. If your request is granted we will send it to you
our known e-mail address copies or copies of all data about you that we have processed or on behalf of us by others
processors or third parties have been processed. In all probability, we can no longer provide the service in such a case
continue, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of
from Cobaja goldsmith workshop. If you object, we will immediately stop the data processing pending the
handling your objection. If your objection is well-founded, we will provide copies and / or copies of data that we (have)
make processing available to you and then discontinue the processing permanently. You also have the right not to
automated individual decision-making or profiling. We do not process your data in such a way
way that this law applies. If you are of the opinion that this is the case, please contact our contact person for this
privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We
use this service to keep track of and get reports on how visitors use the website.
This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We
collect information about your surfing behavior and share this data with Google. Google can store this information in conjunction with
interpret other datasets and thus follow your movements on the internet. Google uses this information for the
offering targeted advertisements (Adwords) and other Google services and products.
Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.
If the new privacy policy affects the way in which we have already collected data relating to you
processing, we will notify you by e-mail.
Contact details
Cobaja goldsmith workshop
Schweitzerstraat, 42 1433AG KUDELSTAART The Netherlands T (065) 172-8270 E info@cobaja.nl
Contact person for privacy matters
Jenny Shoemaker