Privacy policy Cobaja goldsmith studio
About our privacy policy
Cobaja goldsmith studio cares deeply about your privacy. We therefore only process data that we need for (the
improve) our services and handle the information we have about you and your use of our services with care
collected. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services accessed on it by Cobaja goldsmith studio.
The effective date for the validity of these terms and conditions is 05/02/2021, with the publication of a new version, the
validity of all previous versions. This privacy policy describes what information about you is collected by us, where it is collected
data will be used for and with whom and under what conditions, if any, such data may be shared with third parties
shared. We also explain to you how we store your data and how we protect your data from misuse and
What rights you have with respect to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you can find the
contact information at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we
use and to whom the data are viewable.
Web store software
WooCommerce
Our online store is developed with WooCommerce software. Personal information that you provide for the purpose of our services
made available to us are shared with this party. WooCommerce has access to your data to provide us with (technical)
support, they will never use your data for any other purpose. WooCommerce is based on the
agreement we have entered into with them obliges us to take appropriate security measures. This
security measures include the use of SSL encryption and a strong password policy. WooCommerce makes
uses cookies to collect technical information related to your use of the software, no
personal data collected and/or stored. WooCommerce reserves the right to use collected data within the
own concern to share to further improve services.
WooCommerce
Our online store was developed with WooCommerce software, we chose Feka ICT for our web hosting.
B.V.. Personal data that you make available to us for the purpose of our services will be shared with this party.
Feka ICT B.V. has access to your data to provide us with (technical) support, they will never use your data
use for another purpose. Feka ICT B.V. is obliged on the basis of the agreement we have entered into with them to
take appropriate security measures. These security measures include the use of SSL encryption and a
strong password policy. Regular backups are made to prevent loss of data.
WooCommerce
Our web store is developed with software from WooCommerce, we host our web store on a server at Feka ICT B.V.. We
have taken appropriate technical and organizational measures to minimize data misuse, loss and corruption.
as possible. At a minimum, these security measures include the use of SSL encryption and a strong
password policy. Regular backups are made to prevent loss of data.
Web hosting
Feka ICT B.V.
We purchase web hosting and e-mail services from Feka ICT B.V. Feka ICT B.V. processes personal data on our behalf and uses
your data for its own purposes. However, this party may collect metadata about the use of the services. These are
no personal data. Feka ICT B.V.] has taken appropriate technical and organizational measures to prevent loss and
prevent unauthorized use of your personal data. Feka ICT B.V. is bound to secrecy under the agreement.
mandatory.
E-mail and mailing lists
MailChimp
We send our e-mail newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes
use. You will see the “unsubscribe” link at the bottom of every email sent automatically through our website. You will receive our
newsletter then no more. Your personal data is stored securely by MailChimp. MailChimp uses
cookies and other Internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the
right to use your data to further improve the service and, as part of this, provide information with
sharing third parties.
Mozille Thunderbird
We use Mozille Thunderbird services for our regular business e-mail traffic. This party has appropriate
taken technical and organizational measures to minimize misuse, loss and corruption of your and our data.
occurrence. Mozille Thunderbird does not have access to our mailbox, and we treat all our e-mail traffic as confidential.
Payment processors
MultiSafepay
To handle (part of) the payments in our online store, we use the platform of MultiSafepay.
MultiSafepay processes your name, address and city information and your payment information such as your bank account or
credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data.
protect. MultiSafepay reserves the right to use your data to further improve its services and in
sharing (anonymized) data with third parties as part of this process. All of the above guarantees regarding the
protection of your personal data also apply to MultiSafepay’s service components
for which they engage third parties. MultiSafepay will not retain your data for longer than is required under the statutory periods
allowed.
Reviews
WebwinkelKeur
We collect reviews through WebwinkelKeur’s platform. If you leave a review through WebwinkelKeur then you are
required to provide a name and e-mail address. WebwinkelKeur shares this data with us so that we can add the review to your
order can link. WebwinkelKeur also publishes your name on its own website. In some cases,
WebwinkelKeur will contact you to provide an explanation of your review. In the event that we invite you to attend a
review we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of providing you
inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures
To protect your personal data. WebwinkelKeur reserves the right, for the purpose of delivering the
service to engage third parties, for which we have given WebwinkelKeur permission. All of the above
safeguards regarding the protection of your personal data also apply to the components of the
services for which WebwinkelKeur engages third parties.
Shipping and logistics
MyParcel
When you place an order with us, our job is to get your package delivered to you. We use the services of
Myparcel for making deliveries. This requires that we share your name, address and residence information with
Sharing MyParcel. MyParcel uses this data only for the purpose of executing the agreement. In the event that
MyParcel engages subcontractors, MyParcel also makes your data available to these parties.
Invoicing and accounting
E-Bookkeeping
For maintaining our records and accounting, we use the services of E-bookkeeping. We share your
Name, address and residence information and details relating to your order. This data is used for the
Administering sales invoices. Your personal data is transmitted and stored in a protected manner. E-accounting is up to
bound to secrecy and will keep your information confidential. E-Bookkeeping does not use your personal information for
purposes other than those described above.
External sales channels
Purpose of data processing
General purpose of processing
We use your information solely for the purpose of providing our services. That is, the purpose of processing is always
directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you have data
shares with us and we use this information to contact you – other than at your request – at a later time,
we ask for your explicit permission to do so. Your information will not be shared with third parties other than to meet accounting
and other administrative obligations. These third parties are all bound to secrecy under the
agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further enhancing our services.
improve. This data (for example, your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
Where appropriate, Cobaja goldsmith studio may be required by law to share
your data in connection with government tax or criminal investigations. In such a case, we are forced to accept your
to share data, but we will oppose it within the scope of the law.
Retention periods
We will keep your information for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you do not
longer wish to use our services. If you report this to us, we will also take this as a
forget request. Pursuant to applicable administrative obligations, we are required to issue invoices containing your (personal) data.
keep, we will therefore keep this data for as long as the applicable term runs. However, employees have no
more access to your client profile and documents we have produced as a result of your assignment.
Your rights
Under applicable Dutch and European law, you, as a data subject, have certain rights with respect to the
personal data processed by or on behalf of us. We explain below what these rights are and how you can apply to these
rights can invoke. In principle, to prevent misuse, we send transcripts and copies of your data only to your at
our already known e-mail address. In case you wish to receive the data at a different e-mail address or by mail, for example,
we will ask you to identify yourself. We keep records of completed requests, in the case of a
forget request we administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format we use within our systems. You have the right to file a complaint at any time
with the Personal Data Authority if you suspect that we are using your personal data inappropriately.
Right of Inspection
You always have the right to request the data that we process (or have processed) and that relate to your person or can be traced back to that person.
are, to be seen. You may make a request to this effect to our privacy contact. You will then receive within 30
days a response to your request. If your request is granted, we will send you a copy of
all data with a list of the processors holding that data, indicating the category
under which we have stored this data.
Right of Rectification
You always have the right to request the data that we process (or have processed) and that relate to your person or can be traced back to that person.
are, to be adjusted. You may make a request to this effect to our privacy contact. You will then receive
response to your request within 30 days. If your request is granted we will send you at the e-mail address known to us a
Confirmation that the data has been updated.
Right to restriction of processing
You always have the right to access the data we process (or have processed) that relates to your person or can be traced back to it,
limit. You may make a request to this effect to our privacy contact. You will then receive within 30
days a response to your request. If your request is granted we will send you at the e-mail address known to us a
Confirmation that the data will no longer be processed until you remove the restriction.
Right to transferability
You always have the right to request the data that we process (or have processed) and that relate to your person or can be traced back to that person.
are, to be performed by another party. You can make a request to this effect to our contact person for
privacy issues. You will then receive a response to your request within 30 days. If your request is granted we will send you on the at
us known e-mail address copies or copies of any information about you that we have processed or have been commissioned to process by other
processors or third parties have been processed. In all likelihood, in such a case, we can no longer provide the service
continue, because then the secure linking of data files can no longer be guaranteed.
Right to object and other rights
You have the right, where appropriate, to object to the processing of your personal data by or on behalf of
From Cobaja goldsmith studio. If you object, we will immediately cease data processing pending the
handling of your objection. If your objection is well-founded we will make copies and/or copies of data that we (have)
process to you and then permanently discontinue processing. Moreover, you have the right not to
automated individual decision-making or profiling. We do not process your data in such a
manner that this law applies. If you believe it does, please contact our contact person for
privacy issues.
Cookies
Google Analytics
Cookies from the American company Google are placed through our website, as part of the “Analytics” service. We
use this service to track and get reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this data. We
collect information about your browsing habits and share this data with Google. Google may use this information in conjunction with
interpret other data sets and thus track your movements on the Internet. Google uses this information for the
Offering targeted advertising (Adwords) and other Google services and products, among other things.
Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Privacy policy changes
We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most recent version.
If the new privacy policy affects the way we already collect data relating to you
process, we will notify you by email.
Contact details
Cobaja goldsmith studio
Schweitzerstraat, 42 1433AG KUDELSTAART Netherlands T (065) 172-8270 E info@cobaja.nl
Contact person for privacy issues
Jenny Shoemaker